Tuesday, February 14, 2017
Complaint re: two Greensboro, NC, apparel companies filed with state Attorney General by London executive
London-based business executive Demi Bender is the daughter of my friend, the formidable medical journalist Marika Sborbos.
Today Demi sent a consumer complaint to the Attorney General of North Carolina about a couple of Greensboro apparel companies.
According to her letter, she ordered merchandise from one of them -- Lotus Leggings -- never got the goods, and the company has ignored her follow-up inquiries.
She also learned that there's apparently a sister company at the same address -- a mailbox at a US Postal station -- called Lulu Tops.
Based on the links to consumer review websites in her letter, both companies appear to have, um, fallen short when it comes to customer satisfaction.
For example, here's a YouTube video posted a year ago called Lulu Tops Took My Money (which includes some lively posted comments).
The Sidebar prides itself as a platform for fashionista consumer advocacy, so I invited Demi to post her complaint here.
I've redacted her e-mail address, but you may send her a tweet here.