Tuesday, January 19, 2021

Bed, Bath & Beyond confirms to me that they're dropping MyPillow products

On January 16, I emailed this inquiry to Jessica Joyce, Senior Manager of Public Relations at Bed, Bath & Beyond:

In recent years, about once a year my wife and I order about $100 worth of this excellent product from your company. As it happens, we recently placed and last week received order #BBB7121236315 which we haven't yet opened.

Via this tweet by attorney Ben Meiselas at MeidasTouch.com, this morning it came to our attention that your company sells My Pillow products.

...Does your company intend to initiate a review to determine whether Bed, Bath, & Beyond will continue selling My Pillow products? If no review is expected, would you please provide instructions on how I may return our recent order for a refund?

About an hour ago, I received this reply:


We are continually improving our product assortment, which includes plans to offer an array of unique and exclusive Owned Brands from Spring 2021.

As previously announced, we have been rationalizing our assortment to discontinue a number of under-performing items and brands. This includes the MyPillow product line. Our decisions are data-driven, customer-inspired and are delivering substantial growth in our key destination categories.


Mike Wiles 
Head of Customer Care